Support
Central Support Units
Teaching Commons
We provide expert guidance about how to make your remote or online pedagogy effective and satisfying for you and your students.
- Drop In Hours:
Monday-Friday 10am-12pm: https://yorku.zoom.us/j/7467955013 - teaching@yorku.ca
- https://teachingcommons.yorku.ca/
- Meet Our Peer Mentors
- Practical Guide for Managing Stress and Working from Home Checklist (created by Marija Bojic, TC Peer Mentor)
Learning Technology Services (LTS)
We provide expert advice on learning technologies used across the university, including Moodle, Zoom, Turnitin, Adobe Connect, and iClicker.
- Drop In Hours, daily see link for times: https://lthelp.yorku.ca/learn-more/virtual-drop-in-hours
- For the month of January, LTS has introduced extended support hours from 6-10pm on weekdays. During this time, they will continue to answer questions submitted through askit@yorku.ca and be available on Live Support (accessible through your use profile dropdown on eClass).
- lts@yorku.ca
- https://lthelp.yorku.ca/
Your Faculty Support
Liaison Educational Developer (Teaching Commons)
Your liaison Educational Developer can assist you with the the design, delivery, and assessment of online/remote teaching activities and advise you on workshops and courses designed to assist you in your transition to remote and online teaching.
Point of Contact for Faculty-specific Support
This point of contact can answer questions about remote or online teaching specific to your Faculty and connect your with technical and course design support available at the Faculty-level.
Technical Support
Your technical support contact can assist you in navigating York-supported teaching technologies, including Moodle (or Canvas), Zoom, Turnitin, Adobe Connect, and iClicker.
Experiential Education (EE) Coordinator
Your Faculty EE Coordinator can assist you in navigating, developing, and facilitating various forms of EE activities.
- Liaison Educational Developer: Natasha May maynat@yorku.ca
- Point of Contact for Faculty-specific Support: Gillian Helfield ghelfie@yorku.ca
- Technical Support additional to LTS: ampdtel@yorku.ca, eLearning @ AMPD
- Experiential Education (EE) Coordinator: Merrill Gerstmar merrillg@yorku.ca
- Liaison Educational Developer: Mandy Frake-Mistak mfmistak@yorku.ca
- Point of Contact for Faculty-specific Support: Dan Becker dhbecker@edu.yorku.ca
- Technical Support additional to LTS: erc@edu.yorku.ca, 416-736-5002
- Liaison Educational Developer: Mandy Frake-Mistak mfmistak@yorku.ca
- Point of Contact for Faculty-specific Support: Justin Podur jpodur@yorku.ca
- Technical Support additional to LTS: fesinfo@yorku.ca, 416-736-5252,
fesweb@yorku.ca - Experiential Education (EE) Coordinator: Rosanna Chowdhury rosannan@yorku.ca
- Liaison Educational Developer: Eliana Elkhoury eelkhour@yorku.ca
- Point of contract for Faculty-specific Support: Audrey Pyee apyee@yorku.ca
- Technical Support additional to LTS: ithelp@glendon.yorku.ca, 416-736-2100 ext 66700
- Experiential Education (EE) Coordinator: Sabrina Sirois sabrina.sirois@glendon.yorku.ca
- Liaison Educational Developer: Lisa Endersby lendersb@yorku.ca
- Point of Contact for Faculty-specific Support: Susan Murtha smurtha@yorku.ca
- Technical Support additional to LTS: Sairam Chinnam, 416-736-2100 x40205, schinnam@yorku.ca, Get In Touch (Fillable Contact Form)
- Experiential Education (EE) Coordinator: Anda Petro apetro@yorku.ca; Paola Calderon-Valdivia paolacv@yorku.ca
- Liaison Educational Developer: Mandy Frake-Mistak mfmistak@yorku.ca
- Point of Contact for Faculty-specific Support: Salvatore Paneduro salvatore.paneduro@lassonde.yorku.ca
- Technical Support additional to LTS: ask@lassonde.yorku.ca, 416-650-8215, Lassonde Teaching Anywhere
- Experiential Education (EE) Coordinator: Marily Molina marily.molina@lassonde.yorku.ca; Mayolyn Dagsi dagsi@yorku.ca
- Liaison Educational Developer:
• For Humanities disciplines: Robin Sutherland-Harris robinsh@yorku.ca
• For Social Sciences & Professional Studies: Yelin Su ysu@yorku.ca - Point of Contact for Faculty-specific Support: Anita Lam adtl@yorku.ca
- Technical Support additional to LTS: 416-736-5622 x30705, amalias@yorku.ca, Going Digital, eServices Office
- Experiential Education (EE) Coordinator: Karlene Case kkdavis@yorku.ca; Irene Seo iseo@yorku.ca
- Liaison Educational Developer: Lisa Endersby lendersb@yorku.ca
- Point of Contact for Faculty-specific Support: Dana Craig dcraig@yorku.ca
- Technical Support additional to LTS: See LTS support askit@yorku.ca
- Liaison Educational Developer: Natasha May maynat@yorku.ca
- Point of Contact for Faculty-specific Support: Gus Van Harten gvanharten@osgoode.yorku.ca
- Technical Support additional to LTS:help@osgoode.yorku.ca, www.osgoode.yorku.ca/its, Remote Access Information during COVID-19
- Experiential Education (EE) Coordinator: Jody-Ann Rowe jrowe@osgoode.yorku.ca
- Liaison Educational Developer: Lisa Endersby lendersb@yorku.ca
- Point of Contact for Faculty-specific Support: Jeff Pinto jpinto@schulich.yorku.ca
- Technical Support additional to LTS:helpdesk@schulich.yorku.ca, 416-736 2100 x 66356, Schulich COVID-19 Response Guide, Schulich Online Course Design Guide
- Experiential Education (EE) Coordinator: Minerva Cerna mcernea@schulich.yorku.ca
- Liaison Educational Developer: Brian Nairn nairn1@yorku.ca
- Point of Contact for Faculty-specific Support: sciadstu@yorku.ca (please CC SC-Help4online@yuoffice.yorku.ca)
- Technical Support additional to LTS:fscits@yorku.ca, SC-Help4online@yuoffice.yorku.ca
- Experiential Education (EE) Coordinator: Jolie Chan joliec@yorku.ca
Courses for Instructors
INSTRUCTIONAL SKILLS FOR REMOTE DELIVERY
In this course, instructors learn about an evidence-based lesson planning framework to help plan their course in a remote environment and try it out in brief lessons presented to a group of peers in Zoom.
- Registration page for our morning offerings (9:30am-11:30am)
- Registration page for our afternoon offerings (1:00pm-3:00pm)
Certificate of Proficiency in Teaching for eLearning
This online certificate focuses on the practical pedagogy of eLearning. Enhance your expertise by discussing and applying core principles and best practices for online learning in eClass. By completing five of eight courses in any order within a two year period and an additional summative project, you will earn a Certificate of Proficiency in Teaching for eLearning from the Teaching Commons at York University. All courses are delivered entirely online and are highly participatory, with active facilitation by Teaching Commons staff. On average, each course requires roughly 6-8 hours of time.
BOLD Institute
The BOLD Institute takes participants through an eLearning course design process informed by instructional design principles. Each module focuses on a different eLearning topic or design component, followed by collaborative working sessions, and culminating in the conceptual design and hands-on development of an eLearning module/lesson optimized for Moodle.
- For more information, and to register for the BOLD Institute, visit the Teaching Commons website
Webinars for Instructors
Webinar Series Showcasing eLearning Instructors
Co-hosted by the Teaching Commons and York instructors with previous experience with online teaching, each webinar focuses on different aspects and features of online teaching.
- Recordings and additional resources from the webinars can be found as resources throughout the Going Remote site
Moodle Support
- Take a look at our range of offerings at LTS webinars
Courses for TAs
TA led Courses
Experienced TAs will be available to facilitate conversations, connect TAs, and answer questions in the following online courses.
List of courses:
- The Art of Online Conversation
- Assessing Learning Online: Grading, Evaluation, and Feedback
- Remote Engagement Strategies for TAs
- Check the Teaching Commons events calendar to find out when the next courses are scheduled.
Webinars for TAs
WEEKLY WEBINAR SERIES SHOWCASING ELEARNING INSTRUCTORS
- Recordings and additional resources from the webinars can be found on the Teaching Commons website
Web-based Resources for TAs
- Teaching Remotely: A Guide for TAs , designed to assist TAs with remote teaching.
- Other Resources for TAs Teaching Remotely
- Going Remote: Support Your Team section
© Blended and Online Learning (BOLD), Teaching Commons & Learning Technology Services, York University. Unless otherwise stated, all content on the Going Remote - York University site is licensed under a Creative Commons Attribution-NonCommerical 4.0 International license. If you reuse this work, please attribute BOLD, York University and include a link to https://bold.info.yorku.ca/
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